Services
Goal: To serve as a one-stop solution provider.
Guidelines: Aim to deliver comprehensive feedback with a single inquiry.
2M3S
Quality Management
Quality Commitment: VCAN is fully dedicated to sharing the competitive edge of our product quality with our customers.
Customizable Quality Options: We provide a range of product quality grades, ensuring that our customers have the most suitable choices for their specific needs.
Supply Management
Inventory Updates: Regular and irregular inventory status updates are provided to our loyal customers with continuous demand, ensuring transparency and supply reliability.
Project Scheduling: We meticulously prepare detailed schedules for customization projects, ensuring that every step is executed on time and according to plan.
Technical Support
Technical Support: VCAN has a dedicated sales engineer on staff to address technical inquiries and resolve quality issues, ensuring customer satisfaction.
Product Selection Assistance: The sales engineer assists customers in making informed decisions about the most appropriate product or quality grade for their requirements.
Audit Service
Audit Service: VCAN has dedicated QA personnel to support customers and suppliers with document audits, pre-audits, and on-site audits, maintaining high standards of quality assurance.
Logistics Solution
Logistics Solution: Leveraging our experience with logistics, VCAN offers a variety of solutions to ensure products are delivered in excellent condition and on time to customers' warehouses.